Terms of Service

Effective date: 12 June 2026

1. Who we are

Upcero (“Upcero”, “we”) provides the document management service available at upcero.co and app.upcero.co (the “Service”). You can reach us at collabteam.media2025@gmail.com.

2. What the Service is

Upcero helps businesses manage purchase documents — invoices, receipts, and delivery notes. You upload documents; the Service extracts their content with the help of artificial intelligence, lets your team review and correct the results, and builds supplier and price insights from them, such as alerts when a supplier’s price increases.

3. Business use only

The Service is offered to businesses and their authorized staff, not to consumers. By using it you confirm you act for professional purposes.

4. Accounts and access

Sign-in uses one-time codes sent to your email address; there are no passwords. You are responsible for keeping access to your email account secure and for the people you invite into your workspace. Workspace owners and administrators control who can see and do what.

5. Your documents stay yours

You keep all rights to the documents and data you upload. You grant us the permission needed to host, process, and display them — including processing by our AI provider to extract their content — solely to provide the Service. We do not sell your data, and we do not use your documents to train AI models.

6. AI accuracy

Extraction is automated and can contain errors — that is why the Service includes a review step. You remain responsible for verifying extracted figures before using them for accounting, tax, or payment decisions. Price alerts and reports are information, not financial or professional advice.

7. Acceptable use

Upload only documents you have the right to process. Do not attempt to access other customers’ data, disrupt the Service, or use it for unlawful purposes. We may suspend accounts that do.

8. Fees

Fees, if any, are those agreed with your business in writing. We will give you reasonable notice before any price change takes effect.

9. Availability and changes

The Service is provided “as is” and evolves continuously. We work to keep it available and your data safe, but we do not guarantee uninterrupted operation, and we may add, change, or remove features.

10. Liability

To the extent permitted by law, our total liability for claims related to the Service is limited to the fees your business paid us in the twelve months before the event giving rise to the claim, and we are not liable for indirect damages such as lost profits. Nothing in these terms excludes liability that cannot be excluded by law.

11. Ending the relationship

You may stop using the Service at any time and ask us to export or delete your workspace data. We may suspend or terminate access for a material breach of these terms, with reasonable notice where practicable.

12. Changes to these terms

If we change these terms in a meaningful way, we will tell you by email or in the application before the change applies. Continuing to use the Service after that means you accept the updated terms.

13. Law and disputes

These terms are governed by French law. Before any court action, both parties will try in good faith to resolve the dispute amicably; failing that, the courts of Paris, France have jurisdiction.

14. Hosting

Web application hosted by Vercel Inc. (global delivery network). API hosted by Render Services, Inc. (servers in Frankfurt, Germany). Data stored with Supabase (servers in Frankfurt, Germany).